Menu

Customer Support


DIRECT DEPOSIT AVAILABLE Easy Returns If You Are Not Completely Satisfied.

Shipping Rates


Shipping within Australia is FREE!!!

We now ship WORLDWIDE. International postage rates vary by country; a Flat Rate of AU$20 is charged at a checkout to cover for Registered Parcels; if it can be sent cheaper you will be credited the difference; refer below for set costs. The Flat Rate applies to parcels up to 500g, additional charges may apply for weights above this; please Contact Vintagecuff for a quote.

Please note that Standard International Mail is not covered by insurance; to ensure there is insurance cover on valuable items, some orders will be sent International Registered Mail (includes up to $500 cover) or Express International Mail with full insurance.

USA & Canada

Standard Letter up to 50g = $3.00

Standard Letter 51 - 250g = $7.00

Parcel up to 500g = $14.00

Registered Mail up to 500g = $20.00

Express International Mail with Insurance (for value over $500) = Refer listing or obtain quote Contact Vintagecuff

United Kingdom & Surrounding

Standard Letter up to 50g = $3.00

Standard Letter 51g - 250g = $7.00

Parcel up to 500g = $18.00

Registered Mail up to 500g = $26.00

Express International Mail with Insurance (for value over $500) = Refer listing or obtain quote Contact Vintagecuff

China & Surrounding

Standard Letter up to 50g = $3.00

Standard Letter 51g - 250g = $7.00

Parcel up to 500g = $13.00

Registered Mail up to 500g = $20.00

Express International Mail with Insurance (for value over $500) = Refer listing or obtain quote Contact Vintagecuff

Additional costs may apply for parcels over 500g, please Contact Vintagecuff for a quote.

Shipping Information

Unless otherwise stated, all items will be sent to you via Australia Post. I want to ensure customers are receiving the cheapest postage rate possible and unfortunately if I use the Aust Post settings in this site it will only allow "Parcel" rates. To get around this I am charging "flat rates" to cover the cost of a 500g Registered Post Parcel to your destination. If I am able to send it cheaper, ie. as a "Standard Letter" (which cannot be thicker than 2cm (20mm)) then I will do so and process a Credit to you through your PayPal account or Direct Deposit. Alternatively, you can send a message at Contact Vintagecuff requesting a postage quote prior to Checkout and I will send you a Discount Code to apply as needed. I apologise for any inconvenience this process causes, but it is the only way I can make it fair for all international buyers and ensure you are only being charged the cost of sending to you.

Responsibility cannot be taken for items once they have been lodged with Australia Post (unless Registered) but every effort is made to recover items if required. If you wish your order to be sent Registered Mail, this is available, please refer to the price guide above. Import duties, taxes and charges are not included in the item cost or shipping charges; these are the buyers responsibility, please check with your Customs Office to determine these costs.

Large value items within Australia and Internationally will be sent Registered Mail or "Track & Pack", with the cost covered by Vintagecuff; this is at Vintagecuff's discretion.

Recycled material may be used to package your goods.

Gift Purchases

If your purchase is intended as a gift you can arrange gift wrapping and to have the parcel sent direct to the recipient if required. Please Contact Vintagecuff for details and arrangements or add details at Checkout.

Gift Vouchers are also available for purchase in $20, $50, $100 denominations through Shop Online or you are able to request a specific value, Contact Vintagecuff.

How to Order

Items can be ordered by clicking the "Add to Cart" button on the relative item and going through the Check Out process. If you see an item that you like that is not currently available for Sale, I may be able to source one the same or similar for you. Please send me an email with the details of the item and we can look into your options.

Please refer to the Order and Delivery Terms for a full list of conditions.

Payment Options

Secure payments can be made through PayPal.

Direct deposit is also available, as well as Cash on delivery (within Adelaide Metro) where prior arrangements have been made.

Returns Policy

Returns are accepted where the item is found to be faulty or if it is deemed that the item has been misrepresented. I generally do not accept returns for "change of mind" purchases. Shipping costs are not refundable. Items must be returned and received by Vintagecuff in the same condition they were purchased before a refund will be issued.

Please email me prior to returning any goods for a Credit Acceptance and Return Number.

Please refer to Clause 10 of the Order and Delivery Terms for full details of Return terms and conditions.

Contact Us

Please Contact Vintagecuff for any queries relating to products, orders and returns.

site managed by freesites