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Order and Delivery Terms

Vintagecuff Pty Ltd ACN 600 297 863 (we or us) is the owner and operator of the website at www.vintagecuff.com.au (Website).

These Order and Delivery Terms (Terms) constitute a legally binding agreement made by and between us and you, personally and, if applicable, on behalf of the entity for whom you are using this website (collectively, you). These Terms govern your purchase of any products and services we offer on the Website (Products). By placing an order for Products (Order), you acknowledge that you have read and understood, and agree to be bound by, these Terms and as well as our Website Terms of Use.

1. Ability to order

To purchase Products you must be at least 18 years of age and be capable of entering into a legally binding contract with Vintagecuff for the purchase of Products.

2. Prices

All prices quoted are in Australian Dollars (AUD) and inclusive of GST. Additional charges may apply for delivery as notified to you as part of the order process. International Orders will have the GST deducted from the invoice.

An Order submitted by you constitutes an offer by you to us to purchase the Products on these conditions and is subject to our subsequent acceptance. Acceptance occurs when we issue an email acknowledgement of your Order and accept your payment.

We may vary our prices from time to time. Prices listed on the Website are subject to confirmation at the time of acceptance.

3. Products

The Products are pre-owned goods.

As your item has been "pre-loved" you can expect some wear associated with age and/or previous use. All Products are quality checked, and Vintagecuff includes details of known imperfections and defects with each Product in its product descriptions.

Vintagecuff sources the Products from a range of second hand goods markets both in Australia and overseas (rather than from the manufacturer). Where Vintagecuff indicates the manufacturer of a Product in its product descriptions, it does so based on the information available to it about the Product having made its own enquiries. Vintagecuff does not describe Products as originating from a particular manufacturer unless it has a reasonable basis to do so, however, Vintagecuff cannot (and does not) warrant that the stated manufacturer will be correct in all cases.

Vintagecuff is not the manufacturer of any of the Products. Nor does Vintagecuff have the sponsorship or approval of, or any affiliation with, the manufacturers of any of the Products. Any reference to such manufacturers and their associated brands or trade marks is used purely for descriptive purposes.

4. Descriptions

Reference to third party trade marks on the Website (such as jewellery brands) are made to describe the original manufacturer of the products. Such brands are not affiliated with and have not endorsed, Vintagecuff.

Vintagecuff takes reasonable precautions to correctly identify and describe all Products. References to the origin (including brand and year) of individual Products are based on our reasonable assessment having regard to the information available to Vintagecuff and are not to be construed as representations that the piece was manufactured or sold by or under licence of that brand owner or in the year stated. Since Products are pre-owned Vintagecuff cannot and does not warrant the accuracy of that information.

5. Orders

When you place your Order you agree that the order content (including Product type, quantity, price, postage and delivery costs and timing) is correct. You cannot withdraw, vary or cancel placed Orders.

6. Payment

Payment is accepted online using PayPal or Direct Bank Deposit.

If your payment is declined or is not received within two business days your Order will be cancelled.

Payment of the full amount (including the purchase price and delivery) must be received by Vintagecuff in Australian dollars. For international orders the purchaser is liable for any currency fluctuations. Payment by cash instore at Vintagecuff in Adelaide may be accepted in limited circumstances.

7. Order acceptance

Vintagecuff reserves the right to refuse part or all of any Order placed by you.

If the Product quantities you order are not available for dispatch at the time of your Order we will contact you. In the event that either further Product cannot be sourced, or further Product can be sourced but you do not wish to wait for this occur, then you may select a substitute Product (noting that if the substitute Product is of lesser value we will refund the difference, or if the substitute Product is of greater value you must pay us the difference) or obtain a refund.

You acknowledge that despite our reasonable precautions, Products may be listed at an incorrect price, or with incorrect information, or may no longer be available for purchase. In these circumstances we reserve the right to cancel your Order and refund any amounts that you have paid.

8. Delivery, title and risk

When you place an order for Products, we will ship the Products to the address designated by you. Risk passes to you upon delivery of the Products to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

Title passes to you when full payment is made for the Products the subject of your Order.

9. Gift wrapping

If the Product purchased is a gift a gift wrapping service is available. Requests must be made to Vintagecuff via Contact Vintagecuff within 2 hours of placing your Order. Additional charges may apply, please contact us via Contact Vintagecuff for further information.

10. Refunds, returns and exchanges

We will provide a return of a Product where required by law. Otherwise any returns, refunds and exchanges are at Vintagecuff's sole discretion. At this time Vintagecuff is offering 100% satisfaction guarantee with a 14 day return policy (from date of delivery) for change of mind purchases; with the exception of Consignment pieces that offer a 7 day return policy.

Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Except as required by the Australian Consumer Law, your rights of return or replacement of any Products which are found to be defective will (except where agreed otherwise) be negated or rendered void where:

(a) the Products have been altered by persons other than the manufacturer, us or any authorised dealer; and/or

(b) defective Products have not been returned together with full details in writing of the alleged defects within 30 days from the date on which such Products were delivered; and/or

(c) the defects are due (wholly or partially) to mistreatment, improper use, storage, maintenance or installation, or failure to observe any manufacturers’ instructions or other directions on the label or otherwise issued or made available by us in connection with the delivered Products.

11. Vintagecuff liability and indemnity

To the extent permitted by law, all conditions, warranties, guarantees, rights, remedies, liabilities and other terms implied by statute, custom or the common law are excluded from these Terms and otherwise in respect of goods or services from your use of the Website.

If a supply under these terms is a supply of goods or services to a consumer within the meaning of the Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth) (ACL), nothing contained in these Terms excludes, restricts or modifies the application of any provision, the exercise of any right or remedy, or the imposition of any liability which cannot be excluded. However, to the extent that the ACL permits us to limit our liability, our liability will be limited to:

(a) in the case of services, the cost of supplying the services again or payment of the cost of having the services supplied again; and

(b) in the case of goods, the cost of replacing the goods, supplying equivalent goods or having the goods repaired, or payment of the cost of replacing the goods, supplying equivalent goods or having the goods repaired.

12. International Sales

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase. The GST that is included in the price of the item will be deducted for International Sales.

13. Vintagecuff Gift Cards

Gift vouchers are available for purchase in AUD $20, $50, $100 denominations, through the Website. A gift card with an alternative value may be purchased by contacting Vintagecuff at customerservice@vintagecuff.com.au.

14. Sourcing jewellery

If you see an item on the Website that you would like to purchase, but is not currently available for sale, contact Vintagecuff at customerservice@vintagecuff.com.au . We may be able to source an item for you that is the same or similar.

15. General

If any part of these Terms is held to be unenforceable, the remainder of these Terms will continue in full force.

These Terms are governed by the laws in force in South Australia, Australia. You agree to the jurisdiction of the courts of South Australia and the Commonwealth of Australia.

If you have any questions or comments regarding the Website, these Terms or our products please contact us at customerservice@vintagecuff.com.au.

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